Key Responsibilities:

• Liaising with clients daily and developing good relationships

• Taking project briefs, and liaising with internal departments taking projects to completion, on time, on brief and on budget

• Processing client orders across our range of our services

• Dealing with client queries and problem solving any issues that may arise

• Monitoring stock levels, reporting on stock and re-ordering when necessary

• Source, negotiate and liaise with suppliers to obtain appropriate and competitive quotations

• Reporting and invoicing

• General administration tasks arising from the above, including filing job bags, raising purchase orders etc.

• Attend client meetings – in person and via video call

• Ensure maintenance of SLAs.

You Will:

• Have good commercial awareness, and experience in a client facing role

• Be forward thinking, proactive with a problem-solving approach

• Work to tight deadlines, whilst still maintaining a high level of attention to detail

• Be a confident communicator both internally and externally

• Have excellent organisational and administration skills

• Effectively manage your own time

• Have experience of Excel, Word, Outlook

• Work independently and as part of a team

• Previous experience in the following industries: print, creative, SAAS is an advantage